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Adaptations in a council property

Home Improvements

Tenants of the Council have what is known as a 'secure tenancy'. This means as a tenant you have the right to carry out improvements to your home, provided that you first get permission from the Director of Housing.

Each application is considered separately and permission is usually given, subject to any conditions that may be appropriate.

If permission is not given we will write to you, giving you the reasons. If you are not satisfied with the decision you have the right to appeal. Appeals should be sent to the Director of Housing in the first place, and then to the County Court if you are still not satisfied.

You also have the right to appeal if you think that the conditions under which permission is given are unreasonable.

You must not start any improvement work until written permission has been given by the Director of Housing.

The Council provides adaptations to Council properties to suit the needs of disabled people or people with mobility problems. These can include providing a rail, lever taps, ramp, shower or stairlift. If your needs cannot be met in your current home we will also discuss alternative housing options with you.

If you require a simple rail, banister or lever taps, please contact us using the details below.

Contact Details

Oswestry Borough Council
Housing Services
Alexandra Road
Oswestry
Shropshire
SY11 1LU

Tel: 01691 677242 / 01691 677292 (Housing enquiries)
Tel: 01691 677290 (Housing Repairs)
Fax: 01691 653685
Email: obchousing@shropshire.gov.uk